Camp Policies
Refund Policy
Refunds before June 1st:
Before June 1st we can refund you in two
ways: 100% as tuition credit for the next year OR all but $50 returned
to you by your original method of payment.
Refunds up until 7 days before your session starts:
Up until 7
days before the start of your session, we can refund you in two ways:
all but $50 as tuition credit OR all but $100 returned to your
original method of payment.
For precision in case it is needed, 7 days before your session will be defined as the start date on the calendar minus 7. Since check in starts at 3pm, your request must be submitted to our email by 3pm. All our sessions start on Saturday, so the Saturday before by 3pm is the deadline. For example, if your session is June 19, then the deadline to request your refund is Saturday June 12 at 3:00pm.
Refunds in the final 7 days before your session:
We can give you
all but $100 as tuition credit OR all but $300 to your original
payment method if you need to cancel in the last 7 days before the
session starts. At this point, it is very difficult to fill the space
we held for you; it is too late for families on the waiting list, so
we cannot offer cash back. We make cabin assignments, hire staff and
order food based on registrations more than 7 days out, so our costs
remain the same as if you were attending.
Refunds on the starting day of camp:
The most common cause of
withdrawal after 12:01am on the day that camp begins is homesickness.
After noon on opening day, for 48 hours we will give half refunds if a
camper departs camp. We take a loss in this scenario, but we think it
is fair for the family and the camp to share 50-50 in the loss for the
first two days of camp.
No refunds will be given for homesick campers who depart after Monday noon. Please coach your children to be brave and stay the whole week. It helps campers stick it out when they know that their parents would like them to stay and have fun.
Illness Policy
Illness diagnosed within 14 days of camp:
Any camper who is sick
before camp should stay home, and will get 100% tuition credit for a
later camp week. The credit can be used later in the same season or in
the next season.
Illness more than 14 days from the start of camp:
Please see our
normal refund policy above, which generally allows for cancelations
for any reason more than 14 days before camp with a small
administrative fee.
Campers rarely get ill at camp. But when they do get sick, we isolate them in one of the infirmary isolation bed rooms until they can be picked up to go home. Campers who have to leave camp early because of sickness receive pro-rated camp tuition credit for a later week. The credit can be used later in the same season or in the next season.
We calculate the credit due for illness by the fraction of meals eaten out of meals served. We serve 20 meals to a camper over the course of a normal one week stay: dinner Saturday; breakfast, lunch, and dinner from Sunday through Friday; breakfast Saturday. If your camper leaves camp Tuesday after breakfast, he would have eaten 8 meals, so the credit you would receive is 12/20ths of what you paid. Please note that departing camp for illness is pro-rated for the health of the camp. This does not apply to home sick departures.
Tuition Credit and Replacement Camper Policy
Use of tuition credit:
Tuition credit is granted based on the
amount paid, not on proportion to session cost. If you paid $1000 for
a week of camp, then you have $1000 of tuition credit for later in the
summer or next year. The referral discount carries over across
transfers. Multi-week discounts can be carried over within the same
year, but do not apply to moving a week to the next year, unless your
week was the last week of the season. When you cancel one of them, the
multi-week discount is removed also.
Tuition credit is valid from the date of issue through the end of the next camp season. E.g. if you are issued credit for Week 1 of 2020, you can use that credit towards any subsequent weeks in 2020 or towards any week of the 2021 season; if not used, your credit would expire at the end of the 2021 season and could not be used towards tuition in 2022.
Replacement Camper:
You may find a replacement camper from your
friends and relatives if you need to, and transfer 100% of your
tuition to them. We do not want to be involved in these payments, so
you will deal directly for payment with the family of the replacement
camper you find.
Tuition Due Dates
Deposit & Balance Due Dates:
No payment is due at time of
registration, but a payment plan with payment method and credit card
information must be chosen.
Payment of your camp tuition is due by or on the day of the last date indicated in the payment plan you have selected (usually June 1st). Payment will be considered terminally due one week before the beginning of your session. If registering for additional session(s) while your camper(s) are already at camp, payment is due at the time of re-enrollment and considered terminally due on the first day of the added session(s).
You may ask for an extension of your payment plan if your camp session is more than a month away. You may receive emails in the meantime reminding you to pay. Sometimes we have office workers check on payments and they don't find the email asking for the extension. If so, please kindly reply to those emails to let the office worker know that you received an extension.
Camp Tuition Discounts
Referral Credits
- $200 - The first referral you make earns you a $200 credit towards your tuition.
- $300 - The second referral you make earns a credit of $300.
- $400 - The third referral you make earns a credit of $400. Any referrals after the third also earn $400.
- Camper you refer must be new to our camp, and may not have attended camp here before.
- You may earn a referral credit for persuading a sibling who has never attended before.
- You must attend camp to receive the referral credit. We do not pay out cash for referrals to non-campers, and we do not refund you for referral credits if you do not attend.
- Occasionally a new camper withdraws before attending camp, and in that case the referral credit has to be withdrawn as well. Sorry!
- The referral credit is counted per person, and not per week. A new camper who attends any number of weeks still counts as only one referral.
- You and your friend may not refer each other. One person knows about camp and gets a discount for referring us to a new camper. Camper A refers camper B, but then camper B cannot also refer camper A. There may be a chain of referrals, such as camper A refers camper B who refers camper C, BUT camper C could not then refer camper A.
- We use the registration form field 'were you referred by another camper?' to determine who gets the referral.
- Another interesting situation occurs if one family refers a new camper, and then the new camper invites another new camper who registers. In this case the original referral family wins the first referral credit, but the new family earns the credit for the second new camper. The first referral family is related to both the referrals, but the line of referral credit has to follow the referral action of families directly as it travels through a school or community, otherwise it gets too complicated and stretched from the intention of the referral credit.
- A referral is not normally split, but can be occasionally. We determine which family earns the referral by looking at the registration form of the new family. The registration form has a question that asks how you heard about camp. If they list one family, that family earns the credit. If they list two families, the families split the credit.
- CITs are eligible to earn referral credits, and referring a CIT also counts for a referral credit.
Multiple Weeks
- If a camper registers for 2 or more weeks, you receive a 25% discount to that camper's tuition total.
- It applies only to each camper individually, but not to your family total number of sessions.
- Example 1: You register one camper for 3 regular season weeks of Dodgeball Camp, which cost $1,420 each. The subtotal is $4,260, and the discount is $1,065. The total cost is $3,195.
- Example 2: You register one camper for weeks 1 and 8 of Athena Camp. Week 1 costs $1,000 and week 8 costs $1,420. The subtotal is $2,420, and the discount is $605. Your total is $1,815.
- Example 3: You register two boys for Hawthorne camp during the regular season. One of them comes for 2 weeks and the other for one week. The one that comes for one week gets no discount, so that cost is $1,420. The one that comes for two weeks gets the 25% discount, so his sessions cost $2,840, his discount is $710, and his tuition is $2,130. The total is $3,550.
- The multi-week discount does not apply to CITs, who already have a discounted price.
Counselors In Training
- Counselors in training, or CITs, receive a reduced tuition rate of $800.
- They are not eligible for multi-week discounts.
- They are eligible for the referral discount, and they often do refer several friends.
- See the CIT page for more information on that program.
For military discount qualification and information please contact us via email at yourfriends@slovenskicamps.com